Scale18 - 1/18 Scale Diecast Cars

Inventory

Our inventory is updated continously in real time, so as orders are placed either on the website or over the phone, remaining quantities are updated immediately. All items with a price and

listed beside the description are in stock and ready to ship.

The ones with

beside them are ones that will be arriving soon and if you order it, we will contact you as soon as it is in stock.

The ones without a price are either older discontinued cars, currently available cars that we don't have in stock, or future releases. If it says

in the description, there is a good chance that we can order it in for you. If you are interested in one that doesn't have a price, just drop me an email and we can let you know if it is available or not.

All of the cars that we have for sale are mint and come in the original boxes. On occasion a hood, trunk or door strap will be broken when we get a car in from one of our suppliers. In that case, we will replace the broken strap with an elastic band so the car does not suffer any damage during shipping. On occasions we do buy collections of used items. These used items are listed seperately from new items, a used item available link appears at the end of the regular car description. A picture and description of the specific used item can be viewed by clicking on the link.

Payment

All prices on the website are in US dollars. We accept Visa, Mastercard and money orders. If paying with a money order we will hold your cars for you until the money order arrives. If paying by credit card, the total will be converted to Canadian dollars before being charged to your credit card. Your credit card company will convert the amount back to US dollars.

Shipping

Canadian Orders
The shipping cost for orders to Canada is $10.50 cdn for the first car and $2.00 for each additional car. Orders over $300 US (not including pre-orders) get free shipping.

These orders are sent expedited parcel with Canada Post each weekday. Orders must be placed by 8am to be shipped the same day.

USA Orders - Fedex
The shipping cost for orders to the USA (for addresses fedex can deliver to) is $9.50 US for the first car and $2.00 for each additional car. Orders over $300 US (not including pre-orders) get free shipping.

These orders are sent Fedex Home Delivery or Fedex Ground if a business address is used. Fedex orders are sent once a week on Tuesdays. Orders must be placed by 4 pm on Monday to be included in Tuesday's shipment. Fedex Delivery standards map

For orders over $200 US including shipping, the US Government now requires that we supply them with the customer's Social Security number (SSN). For non US residents who are getting orders over $200 US shipped to a US company address, we need the company's IRS employer identification number (EIN). This is mandatory for orders over $2000 and recommended for orders under $2000. Click here for more information

USA Orders - Other
The shipping cost for orders to Alaska, Hawaii, Puerto Rico, APO and US PO boxes is $18 US for the first car and $6 for each additional car. Orders over $300 US (not including pre-orders) will be given a shipping credit equivalent of $7.50 plus $2.00 per car. These orders are sent with Canada Post on Tuesdays and Fridays. Orders must be placed by 4 pm the day before they are shipped to be included in that day's shipment.

International Orders
For orders of more than 1 car, we will box up the cars and contact you with the shipping charges. If you wish to be given different shipping options, please put a note in your order. Otherwise the order will be sent airmail or Fedex, whichever is cheaper. We will only contact you through email, we will not phone.

International orders are charged the exact cost. Typically one car sent airmail is about $50 US and sent surface (boat) mail is $22 US. For larger orders sometimes it works out a little cheaper per car, and for some countries it is actually cheaper for them to be sent individually. The actual shipping cost is based on the total weight and size of the package. We also use Fedex for international orders of more than 2 cars and will give you the cheapest rate of airmail or fedex. If you prefer surface mail, please make a note in your order. Surface mail can take 2-3 months.

We are not responsible for any customs, duty, and other fees incurred during the import process. We do not know what these fees may be. Please contact your government agency for information on these charges.

International orders over $300 US (not including pre-orders) will be given a shipping credit equivalent of $7.50 plus $2.00 per car. International orders are sent each weekday. Orders must be placed by 9am to be shipped the same day.

Pre-orders

We do not charge you for a pre-ordered car when you place the order. When the car arrives, we will email you to ensure you still wish to purchase the car. At the time, you can add other cars to save on shipping, if you wish. We will only charge you once it is sent. Pre-orders do not count towards the $300 US needed to get free shipping at the time they are ordered. They do count when they are sent.

Exchanges or Refunds

Please email or call us before sending anything back and we will give you instructions on how to return an item. US customers must return their items to our US address. Please use the cheapest method available to return your item. If you are returning a damaged car, we will credit any shipping charges you incur on your next order.

CVV

CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/Mastercard, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the card's account number.
Credit card showing CVV placment.